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Revenues from mail and parcels and operating result beyond expectations
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Revenues from mail and parcels and operating result beyond expectations

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In 2024 the revenues of the Mail, Parcels and Distribution sector increased by 2.6% on an annual basis, reaching €3.8 billion

In 2024 Mail, Parcel & Distribution external revenues up 2.6% y/y to €3.8bn, (€1.0bn in Q4-24, +5.5% y/y). Mail revenues up 2.4% y/y to €2.1bn in FY-24 (€541m in Q4-24, -1.8% y/y), supported by favourable business mix and repricing actions, offsetting lower unregistered mail volumes.

Parcel & Logistics revenues recorded outstanding double-digit growth of 13.2% y/y to €1.6bn in FY-24 (€459m in Q4-24, +13.8% y/y), supported by strong parcel volumes growth (+20.4% y/y in FY-24 to 308 million items; +13.2% y/y to 90 million items in Q4-24), driven by all customer segments, with a further acceleration of last quarters growth trends. The share of parcels delivered by “Postini” reached 39.2% in FY-24 (40.0% in Q4-24), in line with the business plan.

FY-24 parcel average tariff  was down 4.0% y/y, while in Q4-24 it was up 1.4%, reflecting a comparable volume mix. FY-24 Distribution revenues  at €5.6bn up 6.7% y/y (€1.5bn in Q4-24, +7.5% y/y), reflecting positive commercial trends and compensating higher network costs. FY-24 Segment Adjusted EBIT at €104m (-€79m in Q4-24), reflecting the top-line trend and cost discipline.

2025 Financial Targets

  • External Revenues: €4bn (2024: €3.8bn) driven by all customer segments, international expansion and supported by new client acquisition from contract logistics.
  • Continuous growth of international inbound business: €350 million.
  • Contract logistics revenue growing by 25% (2025 vs 2024).
  • Adjusted EBIT: €0.1bn (2024: €0.1bn) ahead of plan.

2025 Operational Objectives

  • Share of parcels delivered by group employees : 42%, thanks to the planned launch of the new directly managed courier network in H1-25.
  • Out-of-home parcel delivery volumes growth at 20%, leveraging on unmatched client reach.
  • Poste Italiane is the exclusive logistics partner of the Milano-Cortina 2026 Winter Olympic and Paralympic Games.
  • Building pipeline of regional healthcare concessions.